Privacy Policy

Welcome to Webvix360 ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal data and business information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (webvix360.com), apply for our Free Website program, purchase our e-commerce or enterprise services, or engage with our AI automation and web engineering solutions.

By accessing our website or submitting your information through our intake forms, you acknowledge and agree to the practices outlined in this policy.

A. Information You Voluntarily Provide

We collect information that you knowingly provide when filling out intake forms, requesting consultations, or communicating with us. This includes:

• Contact Information: Full name, business email address, phone/WhatsApp number.
• Business & Project Details: Company name, industry, current website URL, project scope, requirements, feature requests, and timeline preferences.
• Billing & Transaction Data: When upgrading to paid plans (e.g., E-Commerce or Enterprise services), payment details are collected and processed directly by our third-party payment processors. We do not store full credit card numbers or banking credentials on our servers.
• Communications: Any inquiries, project briefs, or messages sent via our website forms, email, WhatsApp, or customer support channels.

B. Automatically Collected Information

When you browse our website, our servers and analytics systems automatically record standard technical data, which may include:

• IP address and approximate geographic location.
• Browser type, browser version, and operating system.
• Device type (Desktop, Mobile, Tablet).
• Referring URL and traffic source.
• Pages visited, time spent per section, scroll activity, and interaction timestamps.

We use the collected information for specific, legitimate business purposes, including:

• Service Delivery: Reviewing project briefs, verifying eligibility for the Free Website program, designing and developing websites, and setting up e-commerce platforms.
• Communication & Onboarding: Contacting you regarding your project application, delivering draft previews, sending technical updates, and providing customer support.
• Transaction Processing: Managing recurring subscriptions, processing one-time invoices, and sending payment receipts.
• Platform Optimization: Analyzing user behavior, navigation flow, and conversion rates to enhance our website performance and user experience.
• Security & Fraud Prevention: Protecting our digital infrastructure against malicious traffic, spam submissions, and unauthorized access.
• Legal Compliance: Fulfilling applicable legal, tax, and regulatory requirements.

Webvix360 does not sell, rent, or trade your personal information to third parties. We only share data with trusted third-party service providers who assist us in operating our business under strict confidentiality agreements:

• Database & Hosting Infrastructure: Supabase (secure database and authentication) and Amazon Web Services (AWS) / Cloudflare (cloud hosting, edge delivery, and DDoS protection).
• Payment Processing: Stripe for secure, PCI-DSS-compliant billing.
• Communication & Scheduling: Google Workspace and Google Calendar appointment scheduling (for booking discovery and scoping calls), and WhatsApp Business.
• Analytics & Performance: First-party tracking and privacy-conscious analytics tools to measure traffic and conversion performance.
• Advertising & Measurement: Meta Platforms, Inc. (the Meta Pixel) for advertising measurement, conversion reporting, and audience targeting on Facebook and Instagram.
• Legal Requirements: We may disclose your information if required by law, subpoena, court order, or governmental regulation, or when necessary to protect the rights, property, and safety of Webvix360, our clients, or the public.

We implement robust technical and organizational security measures designed to safeguard your information against unauthorized access, loss, misuse, or alteration:

• Encryption: Standard SSL/TLS encryption for all data transmitted between your browser and our website, alongside encryption-at-rest for databases.
• Access Control: Strict internal role-based access to customer data; only personnel requiring access to build or deliver your project are granted permissions.
• Continuous Monitoring: Regular review of server access logs, firewall rules, and vulnerability patches.

Please note: No method of transmission over the internet or electronic storage is 100% secure. While we use commercially acceptable standards to protect your data, absolute security cannot be guaranteed.

We use cookies, local storage, and session tracking mechanisms to:

• Remember your preferences (such as selected service tabs).
• Maintain anonymous visitor session IDs across page visits.
• Measure traffic volume and monitor conversion funnels.

Meta Pixel (Facebook/Instagram advertising): Our website uses the Meta Pixel, a tracking technology provided by Meta Platforms, Inc. It uses cookies and similar technologies to record page views and form submissions (“Lead” events) so we can measure the performance of our advertising, report conversions, and show relevant ads to people who have visited our site. The Meta Pixel may collect technical data such as your IP address, browser and device information, and the pages you view on our site. We do not send your name, email address, phone number, company details, or the content of your project description to Meta. Data collected through the Meta Pixel is processed by Meta in accordance with its own Data Policy. You can control ad personalisation in your Facebook or Instagram ad settings, or block these cookies through your browser or an ad-blocking extension.

You can configure your browser to reject cookies or notify you when a cookie is placed. However, disabling cookies may impact certain interactive features on our onboarding intake forms.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy:

• Intake Form Submissions: Retained during the project evaluation, development, and active client relationship phases.
• Client Account & Project Files: Stored throughout the duration of your service agreement plus any period required for legal, tax, and auditing compliance.

Inquiries that do not move forward into active projects are periodically purged or anonymized.

Depending on your jurisdiction (including GDPR, CCPA, and applicable local data protection frameworks), you may hold the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete details.
• Deletion: Request that we erase your personal data, subject to legal retention duties.
• Restriction & Objection: Object to or restrict the processing of your data under certain conditions.
• Data Portability: Request transfer of your data to another service provider.
• Withdraw Consent: Withdraw any consent previously granted for processing at any time.

To exercise any of these rights, please contact our team via the email provided below.

Webvix360 serves clients globally. Your information may be transferred to and processed on secure cloud servers located outside your country of residence (including in the United States and the European Union via AWS and Supabase). We ensure cross-border transfers comply with recognized data protection standards and encryption protocols.

Our services are exclusively intended for business owners, operators, and individuals aged 18 and older. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted personal information to us, please notify us immediately so we can remove the data.

We reserve the right to modify this Privacy Policy at our discretion to reflect operational, legal, or regulatory updates. Any revisions will be published directly on this page with an updated "Last Updated" timestamp. Continued use of our site following updates constitutes acceptance of the revised terms.

If you have questions, comments, or requests concerning this Privacy Policy or our data management practices, please contact us:

• Entity: Webvix360
• Email: admin@webvix360.com
• Website: https://webvix360.com